​Privacy Policy

Last updated: 19/05/2026

1. Introduction

Your privacy and the protection of your personal data are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase products, book services, attend classes or events, hire equipment, or otherwise interact with our business.

We operate as:

Bluma Jumps UK (sole trader), also operating as Rebound Club Southend
Owner: Agnese Bluma
Email: blumajumps@gmail.com
Registered Office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, UK

2. Legal Compliance

This policy complies with:

• UK GDPR

• Data Protection Act 2018

• Privacy and Electronic Communications Regulations (PECR)

3. Personal Data We May Collect

We may collect:

• Name

• Address

• Email address

• Telephone number

• Order and booking history

• Payment confirmations

• Delivery information

• Website usage data

• IP address and browser/device information

• Marketing preferences

• Communications and customer service records

• Safety-related information relevant to participation or equipment fitting

• Health-related information voluntarily provided for safe participation or equipment adjustment purposes

We do not store full card payment details.

4. How We Collect Data

We may collect data when you:

• Place an order

• Book a class or event

• Hire equipment

• Contact us

• Subscribe to newsletters or marketing

• Complete forms or waivers

• Use our website

• Interact with our social media or advertisements

We may also receive information from trusted third-party providers such as payment processors, delivery companies, booking systems, analytics providers, and advertising platforms.

5. How We Use Your Data

We use personal data to:

• Process orders and bookings

• Deliver products and services

• Provide customer support

• Manage classes, events, and equipment hire

• Improve website performance and customer experience

• Send service updates and communications

• Send marketing communications where permitted

• Prevent fraud and misuse

• Comply with legal and accounting obligations

We never sell your personal data.

6. Legal Basis for Processing

We rely on one or more of the following legal bases:

• Contractual necessity

• Legal obligation

• Legitimate interests

• Consent

• Explicit consent where required for special category data

7. Data Sharing

We may share personal data with trusted service providers where necessary, including:

• Payment processors

• Delivery and courier providers

• Website and hosting providers

• Booking and communication platforms

• Analytics and advertising providers

• Professional advisers or authorities where legally required

All third parties are expected to process personal data securely and lawfully.

8. International Transfers

Some providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

9. Data Security

We use reasonable technical and organisational measures to protect personal data, including secure systems, SSL encryption, restricted access, and reputable payment providers. However, no online system can be guaranteed completely secure.

10. Data Retention

We retain personal data only as long as reasonably necessary for legal, accounting, safety, insurance, or operational purposes. Typical retention periods may include:

• Orders and accounting records: up to 6–10 years

• Customer service records: up to 2 years

• Safety and waiver records: up to 5 years

• Marketing records: until consent is withdrawn or records become inactive

11. Your Rights

You may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO) https://www.ico.org.uk

13. Children’s Privacy

Our website is not intended for independent use by children under 13. Where children participate in activities, information should be provided by a parent, guardian, school, or responsible adult.

14. Cookies

Please see our Cookie Policy for information about cookies and tracking technologies.

15. Contact

For privacy-related queries, please contact:

📧 blumajumps@gmail.com

16. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.